The CartDoctor Journey

Checkout abandonment happens for three distinct reasons. No single tool addresses all of them. Here is what actually works for each one.

Install & Activate

2 minutes

Silent Observation

Days 1 – 7

AI Diagnosis

Automatic, daily

Review & Act

Your dashboard

Track Improvement

Ongoing

Repeat

Continuous

Sessions stored in your WordPress database, not on external servers. Minimal performance impact: vanilla JS, no jQuery, no external scripts loaded on the frontend.

  • 2 MINUTES

    Install & Setup

Upload the plugin from your WordPress dashboard or install it directly from WordPress.org. Activate it, and CartDoctor launches a 5-step setup wizard that takes about two minutes.

The setup wizard walks you through:

1. Welcome + System Check
Verifies your WooCommerce version and PHP version meet requirements.

2. Checkout Auto-Detection
Automatically detects your checkout type (Classic shortcode or Block) and installed plugins.

3. Notification Email
Set where you want your weekly digest delivered.

4. Conversion Window
Choose how long to track a session: same session, 1-day cookie, or 7-day cookie.

5. Done — Tracking Begins
CartDoctor starts monitoring checkout sessions immediately.

Sessions stored in your WordPress database, not on external servers. Minimal performance impact: vanilla JS, no jQuery, no external scripts loaded on the frontend.

  • DAYS 1 – 7

    Silent Observation

CartDoctor loads a lightweight JavaScript tracker (under 5KB gzipped) on your cart, checkout, and order-received pages. It works silently in the background, invisible to your customers.

The tracker monitors:

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    Field interactions — focus, blur, timing, corrections

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    Cart data — products, totals, shipping, coupons

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    Payment and shipping method selections

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    Validation errors shown to the customer

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    JavaScript errors and network failures

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    Checkout step progression and timing

What it NEVER captures:

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    Names, emails, phone numbers, addresses

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    Passwords or card numbers

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    Actual field values for personal data


CartDoctor only tracks whether fields are filled, how long they take, and whether they produce errors — never the content typed into them.

  • AUTOMATIC, DAILY

    AI Diagnosis

Once CartDoctor collects at least 10 completed or abandoned sessions, the AI kicks in. WP-Cron triggers daily analysis automatically — you don't need to do anything.

AI analysis is available on the Pro plan. Free users see their checkout stats and revenue at risk. Upgrade to Pro to unlock AI-powered diagnostics, prioritized issue detection, and fix recommendations.


How the analysis works:

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    Sessions are batched (up to 50 per run) and sent to a secure analysis endpoint

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    Communication is server-to-server, HMAC-authenticated — your data never passes through a browser

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    AI receives session data + your store context: checkout configuration, payment gateways, shipping methods, detected plugins, and any existing issues

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    AI returns structured issue objects with actionable details

Each issue returned includes:

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    Title and description of the problem

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    Severity rating: critical, moderate, or low

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    Category (UX, technical, payment, shipping, etc.)

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    Specific fix recommendation

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    Confidence level: high, medium, or low

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    Estimated weekly revenue loss

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    Number of affected sessions

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    Source plugin and source field (when applicable)

  • DAYS 1 – 7

    Silent Observation

Open your CartDoctor dashboard in wp-admin and see your Kanban board with issues organized by status. No external tools, no extra logins — everything lives inside WordPress.

Each issue card shows everything you need:

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    What's wrong— a clear description of the friction point

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    Why it matters— severity and affected session count

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    How much it costs you— estimated weekly revenue loss

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    What to do about it— specific fix recommendation


Drag issues to "In Progress" when you start working on them. Move to "Done" when fixed — CartDoctor records your baseline checkout completion rate at that moment so it can measure improvement.

  • DAYS 1 – 7

    Silent Observation

After you mark an issue as "Done," CartDoctor does not stop watching. It continues monitoring your checkout and compares your current completion rate to the baseline recorded when you fixed the issue.

Each week, your email digest shows the delta:

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    "Completion rate: +2.3% since fix"— your change is working

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    "No change yet (may need more time)"— keep watching

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    "Completion rate: -0.5% since fix"— something else may have changed


Over time, you build a history of fixes and their real impact on revenue. No guessing. No assumptions. Just data.

WooCommerce checkout optimization is not a one-time project.It is an ongoing process. CartDoctor makes it systematic, data-driven, and effortless.

  • DAYS 1 – 7

    Silent Observation

Your store is not static. New plugins, new products, seasonal traffic patterns, payment gateway updates — any of these can introduce fresh WooCommerce checkout friction. CartDoctor keeps watching.

New issues surface automatically as your store changes. You do not need to re-run anything or trigger a new analysis. It happens daily.

Issues are deduplicated. If the AI detects the same problem across multiple analysis runs, it merges them into one issue and updates the session count instead of creating duplicates.

Your Kanban board becomes your ongoing checkout optimization roadmap — a living document of what you have fixed, what you are working on, and what is coming next.

    • UNDER THE HOOD

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Technical Details

For developers and agencies who want to know exactly what CartDoctor does at the infrastructure level.

  • Data Flow

JS Tracker (frontend) WordPress REST API wp_cd_checkout_sessions table
WP-Cron (daily batch) HMAC-authenticated proxy AI Analysis
wp_cd_issues table Kanban Dashboard

  • Database Tables

cd_checkout_sessions — raw session event data
cd_issues — AI-generated issue objects
cd_analysis_log — analysis run history
cd_usage — license and feature usage
cd_aggregate_stats — hourly aggregates for stateless mode

  • Consent Management

Integrates with major consent management platforms. We recommend pairing CartDoctor with one of these complementary consent plugins to ensure full compliance:

CookieYes— popular all-in-one consent solution
Cookiebot— automated cookie scanning and consent management
Complianz— WordPress-native GDPR/CCPA consent plugin
Moove GDPR

Falls back to stateless mode when no consent is detected: zero identifiers, hourly aggregate buckets only.

  • Compatibility

WooCommerce 6.0+ required
HPOS compatible (High-Performance Order Storage)
Classic shortcode checkout supported
Block checkout supported
PHP 7.4+ (8.0+ recommended)
Vanilla JS tracker — no jQuery on frontend

  • Security

Server-to-server communication only
HMAC-authenticated API requests
No PII collected or transmitted
Data stored in your WordPress database
No external scripts loaded on frontend
All output escaped per WordPress standards